REFUSAL STRATEGIES EMPLOYED BY INDONESIAN EFL LEARNERS AND ENGLISH NATIVE SPEAKERS

YUNITA URSULA PUTRI, 12510194010 (2022) REFUSAL STRATEGIES EMPLOYED BY INDONESIAN EFL LEARNERS AND ENGLISH NATIVE SPEAKERS. [ Thesis ]

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Abstract

Putri, Yunita Ursula. Student Registered Number 12510194010. 2022. “Refusal Strategies Employed by Indonesian EFL Learners and English Native Speakers. Thesis of English Education Department. Master Program. State Islamic University (UIN) of Sayyid Ali Rahmatullah Tulungagung. Advisor: Dr. Nurul Chojimah, M.Pd. and Dr. Sukarsono, M.Pd. Keyword: Refusal Strategy, Speech Act The goal of learning language is to be able to use the language in real social situation. Here the term of pragmatic competence can be referred. One of several ways to know learners’ pragmatic competence is through refusal speech act. Refusal is a negative response to other acts like request, invitation, offer, and suggestion. This study is intended to investigate the refusal strategies used by Indonesian EFL learners from English Education Department of graduate school State Islamic University of Sayyid Ali Rahmatullah Tulungagung in Academic Year 2020/2021 and the refusal strategy used by American English native speakers, and how do Indonesian EFL learners’ refusal strategies differ from those of American English native speakers in performing refusal. This study involved 20 participants, 10 from Indonesian EFL learners and 10 from American english native speakers. This research design used in this study was pragmatic analysis and the data were collected through Discourse Completion Test (DCT). The data were analyzed by using theory of refusal strategy developed by Beebe et al. (1990). The results showed that the refusal strategies used by Indonesian EFL learners were non-performative statement, statement of regret, wish, excuse/reason/explanation, statement of alternative, set condition for future or past acceptance, let interlocutor off the hook, avoidance repetition, postponement, hedge, statement of positive opinion, and expressing gratitude. Meanwhile, American English native speakers used non-performative statement, statement of regret, wish, excuse/reason/explanation, statement of alternative, set condition for future or past acceptance, criticize the requester, let interlocutor off the hook, avoidance postponement, hedge, statement of positive opinion, and expressing gratitude. Both of groups, share many simmilarity in the most frequently used strategies, they were direct strategy (‘negative willingnes/ability’ and ‘direct no’), indirect strategy (‘excuse/reason/explanation/ and statement of regret’), adjunct to refusal (‘expressing gratitude’, and ‘statement of positive opinion’). Besides, both groups never use single act when refusing, they seem aware of the potential social impoliteness of using direct refusal strategy. They never utilize direct refusal in a single combined act, as evidenced by the usage of direct refusal in their speech, they combine direct refusal with additional ones. The differences between both groups were in terms of the word choices, the refusal strategies order and in the frequency of strategy they used related to the social status and social distance of the interlocutor.

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