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KIKY NIA LORENZA, 12401183169 (2022) ANALYSIS OF CUSTOMER RELATIONSHIP MANAGEMENT IN INFLUENCING CUSTOMER SATISFACTION AND LOYALTY OF BANK MUAMALAT INDONESIA IN TULUNGAGUNG. [ Skripsi ]
KIKY NIA LORENZA, 12401183169 and dede nurohman, 197112182002121003 (2022) ANALYSIS OF CUSTOMER RELATIONSHIP MANAGEMENT IN INFLUENCING CUSTOMER SATISFACTION AND LOYALTY OF BANK MUAMALAT INDONESIA IN TULUNGAGUNG. ISLAMIC BANKING: Jurnal Pemikiran dan Pengembangan Perbankan Syariah, 8 (1). pp. 81-96. ISSN 2460-9595