DEVELOPING ENGLISH BOOKLET FOR FREELANCING HOTEL DRIVERS IN SURABAYA

INDAH BINTI MAHMUDAH, 1723143078 (2018) DEVELOPING ENGLISH BOOKLET FOR FREELANCING HOTEL DRIVERS IN SURABAYA. [ Skripsi ]

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Abstract

ABSTRACT Mahmudah, Indah Binti. Student Registered Number. 1723143078. 2018. Developing English Booklet for Freelancing Hotel Drivers in Surabaya. Thesis. English Education Program. The Faculty of Tarbiyah and Teachers’ Training. Satate Islamic Institute (IAIN) of Tulungagung. Advisor: Dr. Erna Iftanti, M.Pd. Key words : freelancing hotel drivers, booklet, learning, communication Freelancing hotel drivers as one of the hotel’s representative use English in their interaction with foreign tourists. They need the learning material which is suitable with their necessities in the work place. However, in the reality, many English books which available in public are General English with the content is not suitable with the drivers’ need. The time of working that is not fixed and fee that have to be paid by them become “expensive” considerations if English courses should be taken by the them. That is why, the emergence of English Booklet for Freelancing Hotel Drivers is needed to help the drivers learn English independently. The booklet hopefully could improve their English communication ability to be better. The objectives of developing this booklet were to identify the freelancing hotel drivers’ needs in learning speaking and to develop an appropriate English booklet for the freelancing hotel drivers’ in learning speaking. The writer developed the booklet by implementing Sugiyono’s model of R&D which had been modified by the researcher. It was done by selecting only some steps to be applied in this study. Those were data collection, designing the product, try out of the product, and revision of the product. The product of this research is an English Booklet for Freelancing Hotel Drivers. It has been developed in the form of print out which the contents are suitable material for freelancing hotel drivers. It consists of 4 (four) chapters in the form of activities that could be used to address grammatical feature, sociolinguistics, and specialized vocabulary only in particular situations which demand the drivers to communicate in English. So that, the contents of material in the booklet are in the form of dialogue, description, and picture that have been provided some explanation related to the context of situations. The languages used in the booklet were both English and Indonesian.Those were based on the result of need analysis. In line with this, the result of user judgment questionnaire pointed out that activities in the booklet could improve their knowledge of language (vocabulary, grammar, and expression) and the content material in the booklet suits with their needs in the work place.

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